One home for every app
Your requests, responses, and outcomes.
Together, without the spreadsheet archaeology.
FocuslyDeclined by Apple
FormaAwaiting Apple
DaylightResponse sent
Illustrative applications and outcomes REFUND MANAGEMENT, RECONSIDERED
You built
the value.
Keep more of it
Connect Apple once. Refoid handles each refund request,
sends the response, and shows every step.
A price that stays on your side.
No success fees No Refoid backend integration
Your revenue, in focusAUTOMATED FLOWCONSUMPTION_REQUEST APP STOREFocuslyAnnual subscription
$39.99Apple notification Verified
Transaction Matched
Owner preference Prefer decline
Response accepted by AppleAutomatic retry within the deadline
Refund declinedConfirmed by Apple
Every step in one timeline↗
A little good news
nowApple declined a $39.99 refund
BUILT FOR THE PEOPLE
BEHIND THE APPS
BEHIND THE APPS
iOS & macOS
Official Apple APIs
Your whole portfolio
An email for every decline
LESS FRICTION · MORE CLARITYRefunds happen.
Refunds happen.
Busywork doesn’t have to.
You should be building your next release,
not piecing together your last refund
Every response.
Clear and traceable.
Signed Apple data. Your response preference.
The exact payload. Apple decides.
Verified Apple notifications
Production and Sandbox status
No inflated recovery claims
Good news.
Straight to your inbox.
An email for each confirmed decline.
The app, the amount, the full picture.
REFOID · REFUND UPDATEOne less thing
One less thing
to think about.
Refund declined · Focusly
$39.99 Sample notificationFROM REQUEST TO RESOLUTIONA better response.
APPLE APP STOREA better response.
Without another daily task.
01
Connect your app
Add the App Store key and paste one generated webhook into Production, Sandbox, or both. No backend work is needed.
02
Let Refoid respond
We verify each Apple request, match its signed transaction, send the configured response, and retry temporary failures automatically
03
See what happened
Follow the exact payload and Apple’s final decision in the timeline. Get an email when a refund is declined.
We help you make your case. Apple makes the call. No promised approval rates. Just a better process.
A SMALL BILL · A CLEAR DEALMore apps.
More apps.
Not more surprises
Your choice of billing. No cut of your revenue.
Indie
For your next big thing
—/ month
Loading prices from Paddle…
5 apps1 developer account500 responses / month$3,000 refund value / month
- Automated Apple responses
- Full response timeline
- Email for every confirmed decline
- CSV export
- No success fee
Growth
THE SWEET SPOTFor a growing app portfolio
—/ month
Loading prices from Paddle…
20 apps3 developer accounts2,500 responses / month$15,000 refund value / month
- Automated Apple responses
- Full response timeline
- Email for every confirmed decline
- CSV export
- No success fee
Studio
For teams building at scale
—/ month
Loading prices from Paddle…
Unlimited appsUnlimited developer accounts10,000 responses / monthUnlimited refund value / month
- Automated Apple responses
- Full response timeline
- Email for every confirmed decline
- CSV export
- No success fee
Prices and tax estimates come from Paddle for your location. The final total is confirmed at checkout using your billing details. App, response-count and refund-value allowances reset monthly in UTC.
Paddle collects your email securely during checkout. Your workspace is activated after Paddle confirms the subscription.
A FEW THINGS, CLEARED UPFair questions.
Fair questions.
Straight answers.
Built around how refunds actually work
An App Store Server API key and App Store Server Notifications V2. Paste the generated Refoid webhook into App Store Connect for Production, Sandbox, or both. No Refoid SDK or customer backend is required.
Yes. You can receive an email for each confirmed Apple refund decline, with the application, transaction amount, and a link to its history. Notifications are included in every plan and can be disabled in your workspace.
The Studio plan has no application-count limit. It includes 10,000 refund requests per month across your portfolio. Studio has no refund-value limit. Application counts, response counts, and monthly refund value are separate allowances.
Yes. Once the Apple connection is verified, Refoid receives refund requests, queues eligible responses, retries temporary errors within Apple’s 12-hour window, and records the final decision. Expired deadlines and plan limits remain visible. Apple can decide either way.
Limits cover the purchase value of responses we start processing, not money recovered. Each purchase counts once per UTC calendar month; retries are free. Non-USD purchases use a recorded exchange rate. At the limit, new responses wait for an upgrade while Apple notifications and outcomes continue to be recorded. No automatic overage charges.
Pay once a year and save 30% compared with 12 monthly payments. App allowances stay the same and response and refund-value limits still reset every UTC calendar month.
Preview a plan change in Billing before confirming. Upgrades and downgrades take effect immediately with Paddle calculating the charge or credit for unused time. A credit is not an automatic cash refund. Cancel in Manage subscription to stop renewal at the end of the paid period.
Choose a monthly or annual plan to start through Paddle. Your workspace is created only after Paddle confirms the subscription, then you receive a secure activation link by email.
Less refund noise.
More room to build.
Take a look inside Explore the demo. See every step.